Founded in 2001, Converseon is an independent award winning full service social media consultancy that helps brands “join the conversation” to meet business objectives.
Converseon provides a unique end-to-end social media solution -- including the listening/engagement technologies, organizational/operational consulting and social media engagement/activation services -- designed to help brands succeed in the rapidly evolving social media environment.
Converseon’s proprietary Conversation Mining™ technology is becoming rapidly recognized as a “next generation” listening, workflow and engagement solution. Converseon’s proprietary Socialize™ consulting services help brands design and implement award winning social media programs from the “inside out” by helping to infuse the value of social across the enterprise. The Socialize process addresses key areas to effectively operationalize social, including governance, policy/legal, enterprise listening/customer intelligence, infrastructure, training and more. The approach has been successfully applied within multiple enterprise environments. Converseon’s engagement group provides a blend of “paid,” “earned” and mobile services that have garnered an enviable reputation for innovation and effectiveness.
The consultancy has extensive experience working with b2b and b2c brands across many verticals.
Converseon’s work has been featured in such publications at Mediapost, Financial Times, Fortune, CNN, among others . Recent awards include the 2009 SAMMY for Best Social Media Agency, the prestigious Forrester Groundswell Award and a Society for New Communications Research Award of Excellence, among others. Headquartered in New York, the Converseon team spans Detroit, San Francisco, the UK, Switzerland, San Francisco and (through partnership) China.
www.converseon.com